Pick-up and Drop-off Hours by Appointment Only. We ask that you inform us of your drop off/pick up time by phone, text or email, and let us know if it changes.
Monday-Friday 7-9 am & 3-6 pm
Saturday & Sunday 8-12 pm. Extended pick-ups may be available on weekends from 12-2 pm for $10. Please inquire if this is available during your pet’s stay!
Note– we are closed for pick-up & drop-off outside of the above hours. We are open 365 days of the year for your pets and it’s important that we have uninterrupted times for cleaning, exercising dogs and family life. We can usually make an effort to accommodate after-hours appointments, but only if absolutely necessary. We try to be fair about this and are happy to help you, and we appreciate how wonderful our customers are about respecting our hours! Please note, there will be extra charges for late pick ups.
If this is an inconvenience to you, it may be helpful to have your emergency contact pick up your pet during regular hours or pick your pet up the next day during our regular business hours. Thank you for respecting our time and schedule!
We no longer charge extra for holiday stays, but we will not accommodate any pick ups/drop offs outside of our regular hours on holidays.
New Years Eve & New Years Day (open 8 am-2 pm, NYE morning for drop-off/pick-up but closed New Years Day)
Easter Saturday & Sunday (open Easter Saturday for drop-off/pick-up)
Memorial Day Weekend (Sat-Monday) (normal business hours)
July 4th- 8 am -2 pm
Labor Day Weekend (Sat-Monday) (normal business hours)
Thanksgiving Day- closed for drop-off/pick-ups
Christmas Eve & Day (open Christmas Eve morning 8 am -2 pm for drop-off/pick-up, closed Christmas Day)